FlowLog is the platform Progress Services Group built to record every clean, inspection and job. Clients open a private link for their site to see who is on site, attendance, inspection results, defects fixed and any requests they have raised.
What clients can see
- Who is on site, with GPS and photo-verified check-ins.
- Attendance history.
- Inspection reports and scores over time.
- Defects found and the before-and-after photos when they are fixed.
- Requests raised from the portal and their progress.
- Compliance records, such as contractor insurances.
How access works
Each site has a private link, sent by the Progress account manager. There is no account or password to remember, and each link covers one site only.
Raising a request
Clients can raise a request at any time. Cleaning requests go to the site team, and repairs become a work order sent to a licensed trade and tracked to completion.
What this means in practice
- Fewer phone calls and emails to find out what happened.
- A record for audits, insurers and owners.
- Monthly reporting built from the same records, with no re-typing.
You can see the portal layout in the demo portal, which uses sample data.
Frequently asked questions
Do I need to log in to FlowLog?
No. Clients open a private link for their site, sent by their account manager.
Can the link be switched off?
Ask your Progress account manager about access controls for your site.
This page is general information about the topic and is not legal, financial or safety advice. Requirements vary by state, site and contract. Last reviewed 30 October 2026.