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ABOUT US
For over 15 years, Progress has been delivering reliable and professional integrated facility services across Australia. As a trusted national contractor, we support businesses with high-quality facility management and commercial cleaning solutions designed to maintain safe, clean, and efficient environments.
At Progress, we understand that every organisation has unique operational requirements. Our team works closely with clients to gain a clear understanding of their needs and develop tailored service solutions that integrate seamlessly into their daily operations.
We are committed to maintaining consistent quality, strong service standards, and responsive support. Through careful planning, effective management, and attention to detail, we ensure every service is delivered efficiently and professionally.
Progress continues to expand its capabilities in facility management, building maintenance, and commercial cleaning, helping organisations maintain productive workplaces and well-managed facilities.
Our motto, “Bringing You Solutions,” reflects our commitment to delivering practical outcomes and building long-term partnerships with our clients.
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Our Vision
Progress Services Group pledges to achieve our goal in providing you with an efficient, reliable Facilities Management Service with outstanding quality.
Progress’s approach & ideas are based on a collaborative partnership and is tailored to each client’s requirements with the aim of:
- Blending seamlessly with your operations
- Meeting and exceeding your operations
- Maximising efficiency while minimising costs
- Solving situations at the lowest possible management level
- Achieving a functional and harmonious working relationship
- Develop long term strategy for stakeholders
- Review and Development of operating procedures for the site
- Ensure stakeholder engagement through exceptional customer service
- Produce tender document and tender all services
- Supervision and management of all employees
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Our Delivery
To offer such access, we have engaged strategic alliance partners who are rigorously vetted to ensure compliance with our quality systems and infection control manuals.
All staff and partners are fully trained and accredited and kept abreast of the latest requirements and evolving government regulations.
We regularly communicate with our staff about the importance of work safety, hazard reduction, personal hygiene and best practices, resulting in seamless delivery and minimal downtime.
Our promise is to deliver a superior range of services that is customised to client needs and by using our management and integrated systems, we tailor solutions specifically to each client while maintaining a dependable quality of service that operates according to safety and environmental policies and procedures.
In this way, we can have a flexible approach while delivering efficient services that are conducive to a clean and productive working environment.
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COMMUNITY SUPPORT
Progress Services Group is all about giving back to the community, getting involved with a variety of charities & non-profit organisations such as:
Wounded Heroes
Camp Quality
The Salvation Army
When your business or organization engages us for any of our property services - We will donate a percentage from the contract back to the community.
Alternatively, you may nominate your own charity or community group for us to donate to from the Progress Services Group Charitable Donation Fund (CDF).