Our services
One accountable team keeping your property operational, compliant and commercially under control.
We manage the day-to-day performance of buildings and portfolios through a coordinated facilities model, bringing services, contractors, compliance and asset planning under one point of accountability.
Rather than managing issues in isolation, we build a clear operating framework around each property, supported by planned maintenance, responsive service, documented compliance and forward asset planning. Our delivery is underpinned by certified ISO 9001 Quality, ISO 14001 Environmental and ISO 45001 Health & Safety management systems, providing a consistent framework for governance, safety and service performance.
Integrated facilities management - Coordinated management of the services required to keep a property safe, functional and operational, with scopes tailored to the way each site and portfolio actually operates.
Planned & preventative maintenance - Structured maintenance programs developed around asset registers, manufacturer requirements, statutory obligations and site conditions to reduce failures and extend asset life.
Reactive & emergency response - Responsive coordination of urgent faults, breakdowns, water ingress, access issues and other operational incidents, supported by 24/7 escalation where required.
Compliance & essential services - Coordination of statutory and essential-services requirements, electrical and plumbing services, testing and inspection programs, contractor documentation and compliance reporting.
Asset & lifecycle planning - Condition assessments, asset data and lifecycle forecasting that help clients prioritise capital expenditure, manage risk and plan future investment with greater certainty.
Property & tenancy services - Operational support across property management, tenancy coordination, leasing activity and portfolio requirements, helping owners and occupiers manage the property beyond its physical maintenance.
Facilities & Asset Management
Cleaning & Site Services
Consistent standards, visible accountability and the people to keep every site performing.
We deliver cleaning and site services as a managed operation, not simply a supply of labour. Each contract is built around the way the site actually operates, with defined scopes and frequencies, trained site teams, local management oversight, quality inspections and clear performance reporting.
Our delivery is supported by certified ISO 9001 Quality, ISO 14001 Environmental and ISO 45001 Health & Safety management systems, giving clients a structured framework for quality, safety, environmental responsibility and continuous improvement across every site.
Commercial & corporate cleaning - Structured daily, nightly and periodic cleaning programs across commercial offices, retail, education, industrial and complex multi-site environments, scheduled around occupants, customers, trading hours and operational requirements.
Hygiene & infection control - Washroom and hygiene services, touchpoint sanitisation, infection-control cleaning and specialist protocols tailored to client environments, including HACCP-compliant practices for food-handling facilities.
Specialist & periodic cleaning — Floor restoration, stripping and sealing, carpet care, window and high-access cleaning, pressure washing, external cleaning, graffiti removal and programmed deep-clean services.
Housekeeping & stewarding - Managed housekeeping, amenities, room servicing and back-of-house support delivered with the presentation standards, consistency and turnaround discipline required in hospitality and accommodation environments.
Grounds & external presentation - Grounds maintenance, landscaping upkeep, car parks and external presentation services that maintain the property beyond the front door and create a consistent standard across the entire site.
Site services & workforce solutions - Managed operational services, trolley collection and flexible workforce deployment supported by Progress Services Group’s recruitment, induction, training, supervision, safety and compliance framework.
From a single facility to a national portfolio, the objective remains the same: a consistently presented site, measurable service standards and one team accountable for delivery.
Projects & Building Works
For when a site needs to change, not just be maintained.
From initial scope through to final handover, we manage the people, program, cost and delivery under one accountable team. Because we understand how occupied buildings operate, works are carefully staged around tenants, customers and day-to-day operations to minimise disruption.
Fit-outs & refurbishment - Full and partial commercial fit-outs, tenancy upgrades and refurbishment works delivered around live environments and operational requirements.
Strip-outs & make-good - End-of-lease strip-outs and reinstatement works completed efficiently and in accordance with lease obligations.
Trades & finishing - Carpentry, cabinetry, painting, repairs and finishing works delivered by experienced tradespeople with consistent quality control.
Insurance remediation & restoration - End-to-end coordination of damage assessment, remediation and reinstatement, working with clients, insurers and loss adjusters.
Landscape design & construction - External upgrades, landscape works and construction delivered from initial concept through to completion.
Project management - Scoping, programming, procurement, cost control and contractor coordination, with one point of accountability from commencement to handover.