For strata and owners corporations, a facilities provider cleans common areas, looks after grounds, arranges essential services testing and reactive repairs, and gives the strata manager and committee clear reports. The aim is a well-kept building with records that satisfy owners and compliance requirements.
Typical services
- Cleaning of lobbies, lifts, stairwells, corridors, bin rooms and car parks.
- Window and glass cleaning, and pressure washing.
- Gardens and grounds.
- Essential services testing and records, such as fire safety.
- Reactive repairs to common property.
What strata managers and committees need
- A written scope and price for budgets and levies.
- Clear reporting that can be shared with the committee.
- Evidence that contractors are licensed and insured.
- Fast response to resident complaints.
Common-area compliance
Many buildings need annual or periodic fire safety reporting and regular testing of systems. Records should be kept in one place.
Managing resident expectations
A named contact, a simple way to report problems and visible attendance records reduce complaints.
Frequently asked questions
Do you work with strata managers?
Yes. Strata and owners corporations are one of the sectors Progress supports. Tell us your building and requirements on the Contact page.
Can the committee see the work done?
Ask for a regular report or access to a portal showing attendance, inspections and repairs.
This page is general information about the topic and is not legal, financial or safety advice. Requirements vary by state, site and contract. Last reviewed 30 October 2026.