Yes. If you have many branches, shops, offices or sites, one integrated provider can look after cleaning, maintenance, compliance and small works across all of them, with one point of contact, one set of standards and one report. Progress Services Group does this from seven offices across NSW, ACT, VIC, QLD and WA.
Why organisations with many sites look for one provider
- Many separate contractors mean many contracts, invoices, standards and phone numbers.
- Problems fall between scopes and nobody owns them.
- Head office cannot see what is happening at each branch.
- Compliance records are scattered and hard to produce for audits.
- Local managers spend time managing contractors instead of running the business.
What a single provider takes on
- One contract and one account manager for the portfolio.
- Cleaning, planned and reactive maintenance, compliance programs and minor works.
- A single helpdesk number, with urgent faults answered 24/7.
- Licensed trades arranged and supervised locally.
- Consistent reporting across every site.
How it works across states
Progress has offices in NSW, ACT, VIC, QLD and WA, so local teams respond to local sites while the account is run centrally. The work is recorded in FlowLog, so head office and local managers see the same information.
What to ask a provider
- Do you have people near each of my sites?
- Who is my single point of contact?
- What will my report look like for 10, 20 or 50 sites?
- How do you manage licensed trades and insurances?
- How do you start up new sites and add sites over time?
Getting started
Send a list of your sites with state, sector and size through the Contact page. We can scope the portfolio, often beginning with a pilot group of sites.
Frequently asked questions
What if some of my sites are in regional areas?
Tell us the locations. Coverage depends on where our teams and trades are, and we will say plainly what we can and cannot cover.
Can we add sites later?
Yes. A portfolio contract is usually written so sites can be added over time at agreed rates.
This page is general information about the topic and is not legal, financial or safety advice. Requirements vary by state, site and contract. Last reviewed 30 October 2026.